Candlelight Tour FAQ (frequently asked questions)


Accessibility & Comfort

In an effort to make the tour an enjoyable experience for all, we want to remind you that many of these historic properties have very limited access for disabled persons, including stairs. For your comfort and the protection of the homes, we suggest you refrain from wearing shoes with hard soles. High heel shoes, strollers, umbrellas, photography, and smoking are not permitted inside properties.


HOW TO CHECK IN

Sample QR Code

Sample QR Code

You will need to check in with your TicketSpice voucher(s) with QR code (square bar code) at The Tucker House, 418 North Person Street, to begin the tour. EACH ticket/person will have their own unique QR code. You can bring your voucher(s) in one of four ways:

  • APPLE WALLET - Add your tickets to Apple Wallet by clicking the "add to Apple Wallet" button for each ticket. Your QR code(s) will be available for scanning at the venue in Apple Wallet. You must be on a compatible iOS device.

  • PRINT your TicketSpice vouchers and bring them with you.

  • VIA TEXT - Have your ticket QR code(s) sent to your mobile phone via text message for scanning using the "text me all tickets" link from your order confirmation page.

  • EMAIL - TicketSpice will send you an email confirmation for viewing your PDF vouchers online for printing or saving.

GROUPS: Only one person needs to check in with all the QR codes for the group.

When you check in, you will receive a printed Tour Ticket which includes a map of the neighborhood and the location of each property on tour. You may check in any time after 12:30 PM, however, TOUR HOMES DO NOT OPEN UNTIL 1:00 PM.

Do not loose your ticket brochure after checking in - it is your admittance ticket to the tour properties and cannot be replaced. The SPHO is not responsible for lost or stolen tickets.